Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron and Crucial brands.Job SummaryThis role is responsible for managing storage & backup solutions, providing level 1 support, and working under the guidance of L2 and L3 teams. The ideal candidate will have hands-on experience with NetApp Cluster Mode and NAS/SAN configurations.Key ResponsibilitiesAdhere to change management process for planned maintenance or potential issuesCoordinate vendor-specific support and problem resolutionProvide 24x7 rotational shift and On-Call technical support and expertise for customer issues and service provider escalationEstablish and implement policies, procedures, and standards, and ensure conformanceDefine and adhere to established service and operational level agreementsManage data backup and recovery through TSM (spectrum protect) application suiteCollaborate with other IT staff to ensure overall IT storage and backup infrastructure is running smoothlyRequirements2 years of experience in managing storage & backup solutionsHands-on experience with NetApp Cluster Mode and NAS/SAN configurationsTroubleshoot and resolve storage-related issuesManaging Fiber channel Cisco SAN switchesStorage LUN allocation and deallocation of LUNsCloud foundation certification preferredEducationAny GraduateExperience0-2 Yrs.Salary$85,000 - $110,000 per year