We are looking for a Director of Leisure Salesto join the opening SLS Playa Mujeres Cancun, All-Inclusive Collection.
The Director of Leisure Sales is responsible for directing, coordinating, training, and supervising the Leisure Sales Managers in all sales-related activities. You'll assist in the creation of strategies and the direct oversight of the execution of plans and tactics used to focus on increasing direct revenue for the property. You'll be responsible for growing existing accounts and generating new business to ensure that revenues meet or exceed budget in order to maximize revenue and profits, and to improve the hotel's performance in the marketplace.
What you'll do… Direct and manage all leisure sales activities to maximize revenue for the hotelPrepare, implement and compile data for the strategic sales plan, monthly SMART goals, annual goals, sales and marketing budget, forecasts and other reports as directed/requiredCollaborate with the Sales department to develop rates, group ceilings and deployment strategies through review of competitive data, demand analysis and mix managementRecruit, direct, manage, train and counsel group sales staff.Oversee departmental matters as they relate to federal, state and local employment and civil rights lawsBuilds client base through outside sales calls, sales blitzes, cold calling, prospecting, direct mail, networking, and referrals.Participate in sales presentations, property tours and customer meetingsIdentify and pursue prospective transient business from free market information, as well as information from purchased lead sources, analyzing historical and other statistical information (market segment, account mix goals), participating in conducting customer interviews and preparing customer call analysis reportIdentifies gap periods (30/60/90 days & beyond), recommends targeted sales & marketingDemonstrate a thorough knowledge of the CRS system and GDS systemMaintain product knowledge at all times including all relevant rate structures and promotional offersWithin established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transactionConduct and attend business review meetings, strategic sales meetings, management meetings and other meetings as required/ requestedRepresent the hotel in community and industry organizations and eventsParticipate as team player with other key leadership membersSupervise, administer and ensure timely completion of all activities of the Sales DepartmentDevelop a full working knowledge of the operations of the resortDevelop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies by the group sales teamDevelop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategiesMaintains effective involvement with key community organizationsAchieve established room nights and revenue as outlined by the agreed upon goalsAdminister training in the Sales departmentAny other reasonable duties as assigned by the supervisor or manager.Qualifications Bachelor's Degree preferredMinimum five (5) years of sales leadership experience in similar sized operation required, preferably in an upscale and/or lifestyle brand hotel or luxury resortAll-inclusive experience strongly preferredMust have comprehensive knowledge of food and beverage, catering sales, conference service and marketing management experience, guest relations and etiquetteExcellent verbal and written communication skills. Fluent in Spanish and English.Basic understanding of legal contract languageProven team leader with a high level of energy and motivation with a proven track record of living the company's valuesA proficient understanding of Computer systems such as: Opera, Microsoft Word, Excel & OutlookYou're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them.You combine analytical and methodical thinking with high attention to detail and a solution-focused approach.You have a solid understanding of local legal compliance requirements.You make people feel good - your team, guests and colleagues alike. You make a positive impact.You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together.You take ownership of important issues, solve problems, and make effective decisions.You learn quickly and adapt to SLS's unique culture.You are humble and open to ideas. We leave our ego at the door and help get things done.You're up for doing things differently and trying (almost) everything once.You want to be part of a team that works hard, supports each other and has fun along the way.
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