DNV is currently seeking a dedicated Business Support professional to join its Business Assurance Division. This role offers an exciting opportunity to contribute to DNV's success and work in a dynamic, customer-focused environment.This position is crucial in supporting the division by serving as the primary point of contact for clients and overseeing the efficient internal processing of their accounts.The Business Support professional will manage the timely renewal and amendment of Management System Certification (MSC) projects, ensuring that all project details are accurate and customer certificates remain valid.This role will report to the Sales Manager and be based in our DNV office in Mexico City.What You'll DoHandle the renewal and amendments of current Management System Certification (MSC) projects on time and ensure that all project information is correct to keep customer certificates valid.Communicate with internal and external customers.Analyze information.Additional responsibilities may be assigned as required.What is RequiredExperience in Food and Beverage services.Secondary studies completed.Native in Spanish.Advanced English language; verbal and written.Experience in Microsoft Office.Windows and CRM (Customer Relationship Management) experience.Demonstrable quality customer service at a high volume.What is Preferred (Not Required)Business (commercial) experience, including up-selling.The successful candidate shall be:Disciplined.Multitasking.Self-organized.Proactive.Comfortable with routines and administrative tasks.Attentive to details.Team-oriented.Good communication with internal and external clients.**Benefits may vary based on position, tenure, location, and employee election.DNV is a proud equal opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.*Immigration-related employment benefits, for example visa sponsorship, are not available for this position.*#J-18808-Ljbffr