Job Description:SAVE your place in AT&T We are already open for 2025, but the seats are limited so apply NOW, get selected in November and start in January 2025.What you'll do:Utilizing appropriate sales techniques to encourage a good customer relationship and enhance the buying experience.Applying customer relationship and/or sales techniques to recommend and/or sell a variety of AT&T products or services to meet customers' needs.Provide customer service & billing support, solve any issue related with a customer 's account.Adding new lines or services to accounts to help customer 's business growUncover customer needs by building rapport, asking discovery questions, providing empathy statements, and restating the understanding of customer 's needs beyond just the resolution of the issue.Find a personalized solution that fits each customer. Make a recommendation (rate plan, how to reduce data usage, promotion etc.). Use your resources to ensure complete resolution.Products offered, Telephone Services, hotspots and device that connects with a network, also able to offer DIRECTV, Internet, programs and different type of systems for businesses.Type of sales: Upgrades, package change, adding new services, plan changeWhat you'll bring:Advanced English fluency to engage with US based English speakers.Experience using a personal computer and Microsoft Office products is a must1 year of sales experience. (Or excellent communications skills).Ability to train/work 5 days (40 hours during operation hours) + 2 days off per week. Our center operates from 7:00 am to 6:30 pm CST, Monday to Saturday (considering Daylight Saving Time & Holidays). Your 1st day off is Sunday the 2nd day off is assigned to you by your Manager.Benefits:Monthly Base Salary: MXN$18,566.66 (before Taxes)Average monthly bonus of MXN $8,000, when you meet your sales and service targetsMonthly Grocery vouchers MXN $1,519 every 14 daysMonthly Restaurant vouchers MXN $1,216 every 14 daysAdditional Perks:Life Insurance15 days of Christmas BonusVacation days, plus three personal days, onsite medical and more.50% discount on five lines of AT&T Wireless service.Paid training starting from the first day.Work Details:Weekly Hours: 40Time Type: RegularLocation: Naucalpan De Juarez, Estado de Mexico, MexicoEqual Employment Opportunity:It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.