.**Who we are**:We are Accenture — a global professional services organization, and ServiceNow's Global Partner of the Year in 2019, 2020, and 2021. Trusted by more than 7400 enterprise customers, ServiceNow provides the foundation for all digital workflows - connecting people, functions, and systems across an organization. Accenture is a go-to-market service provider for consulting, implementation, transformation and run support using the ServiceNow platform.Accenture and ServiceNow's partnership continued to strengthen over the years through a platform-led approach that unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business.Learn more about Accenture + ServiceNow partnership here.**The work**:- Facilitate impact assessment efforts in producing and reviewing estimates and solutions for client work requests.- Work with an agile mindset to create value across ServiceNow projects of multiple scopes and scale.- Drive the delivery of outputs according to agreed schedules and specifications.- Implement, test, and deploy ServiceNow solutions using best practice software engineering and ITIL methodology.- Identify and solve issues and incidents within multiple components of the ServiceNow platform.- Perform thorough impact analysis and testing for ServiceNow patching and platform upgrades.- Raise issues and risks proactively, providing recommended solutions and mitigations.- Produce required deliverables and documentations according to defined standards.**What's in it for you?**- You will be part of a diverse, vibrant, global Accenture ServiceNow Business Group, continually pushing the boundaries of business capabilities.- At Accenture you will work on meaningful and innovative projects, powered by the ServiceNow platform. You'll be immersed in industry best practices and platform features such as IT Service Management, IT Operations Management, HR Service Delivery, and many more.- Accenture will continually invest in your learning and growth. You'll work with Accenture's certified System Administrations, Implementation Specialists, Application Developers, and Accenture will support you in growing your own tech stack and certifications.**Here's what you'll need**:For those willing to be upskilled on the ServiceNow platform, experience in any of the following would be good foundational skills:- JavaScript or similar scripting languages, and the web as a development platform- Modern UI frameworks like Angular or React- Full stack development or developing automated solutions- DevOps implementations- Integrations and REST API automation- Agile development practices (e.G. SAFE, Scrum)- Automated testing using tools such as ServiceNow ATF, Selenium, etc
