**Career Area**:
Manufacturing
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Role Definition**
Performs regular and simple maintenance and infrastructure support activities needed in a manufacturing plant.
**Responsibilities**
- Performing or assisting in routine maintenance or construction work.
- Monitoring and maintaining parts and tools inventory for infrastructure components and services.
- Serving as first line of support for building service problems and work requests.
- Assisting facility engineers and supporting manufacturing and other related departments.
**Skill Descriptors**
Level Extensive Experience:
- Reviews others' writing or presentations and provides feedback and coaching.
- Adapts documents and presentations for the intended audience.
- Demonstrates both empathy and assertiveness when communicating a need or defending a position.
- Communicates well downward, upward, and outward.
- Employs appropriate methods of persuasion when soliciting agreement.
- Maintains focus on the topic at hand.
Level Extensive Experience:
- Ensures capture of lessons to be learned from a problem-solving effort.
- Organizes potential problem solvers and leads problem resolution efforts.
- Uses varying problem-solving approaches and techniques as appropriate.
- Contributes to standard practices for problem-solving approaches, tools, and processes.
- Analyzes and synthesizes information and devises alternative resolution strategies.
- Develops successful resolutions to critical or wide-impact problems.
Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
Level Working Knowledge:
- Provides input for Gantt or PERT charts or their equivalent to track project progress and status.
- Under guidance, plans and estimates simple projects.
- Assists in detailed project plans including cost, schedule, and resource requirements.
- Obtains information from stakeholders during the planning stage of a project.
- Produces standard project status reports.
Level Basic Understanding:
- Describes main technologies and tools used in engineering and technology.
- Identifies key concepts, features and methods of engineering and technology in construction.
- Identifies key issues and engineering standards re engineering and technology.
- Cites industry examples and principles of engineering and technology.
Engineering - MFG: Knowledge of processes, techniques and methods of engineering in a manufacturing environment; ability to design and implement materials, structures, machines, devices, systems and processes that safely realize a desired objective or invention.
Level Working Knowledge:
- Assists in problem resolution, drafting and writing specifications for engineering practices.
- Works with basic, routine components of the engineering discipline in manufacturing.
- Performs basic installation, maintenance and repairs for a specific engineering function.
- Follows relevant standards, policies and practices in engineering operations.
- Reports unusual engineering issues and considerations regarding manufacturing operations to senior staff.
Manufacturing Standards, Procedures and Policies: Knowledge of organizational standards, procedures and policies in manufacturing activities; ability to plan, guide, and monitor manufacturing processes for compliance.
Level Working Knowledge:
- Contributes to the development and implementation of specific manufacturing procedures.
- Investigates the need to refer potential exceptions upward for review and approval.
- Explains the rationale for procedures and standards in own area of responsibility.
- Participates in the implementation of manufacturing standards and procedures to one's own function.
- Provides feedback for improvement of procedures.
Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing environment.
Level Extensive Experience:
- Evaluates business impact of failure and the criticality and timing of needed resolution.
- Resolves difficult or high-impact equipment and systems problems.
- Monitors machine performance and history; addresses excessive maintenance or repair needs.
- Coaches others how to resolve integration or communications problems in multi-vendor environment.
- Applies specific techniques for is