Field Svc Eng Ii

**Visión General: Field Service Engineer Responsabilidades**:Troubleshoots, tests, and repairs a wider range of equipment/instruments.Installs a wider range of equipment/instrumentsPerforms preventative maintenance on existing equipment/instrumentsResponds to customer questions via telephone and provides technical on-site support as neededInstalls new equipment/instruments, as neededHas a fundamental understanding of individual and department performance metricsCompletes weekly expense reportsManages assigned customers within territory using established company guidelinesPerforms other tasks and duties as assignedRequests backup resource when unable to resolve problemFill CRM reportes (close case every day)**Requisitos**:Strong electro-mechanical troubleshooting skills, problem solving skills, and general medical diagnostics instrumentation product knowledge. Basic Application knowledge over the instruments which he is the specialist.Excellent organizational, multitasking, and time management skills.Good customer relation and communication skills, both written and oral. Advanced knowledge of English language.Knowledge of on-site safety protocol in a laboratory environment.Electrical Technician or Electrical, Electronic, Mechatronic, Biomedical Engineer3+ years of transferable electro-mechanical/electronics/robotics and field service experience, or equivalent combination of education a