.**This is where you save and sustain lives**At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission.Are you the type of person that stays engaged with a difficult problem and won't give up until finding a solution? Are you a strategic thinker who enjoys breaking down complex issues to propose solutions? Are you able to work in a high-paced environment and deescalate issues using your technical and interpersonal expertise? Do you like to travel? If so, we are looking for you!As a countrywide field-based technical product consultant you will be a key member of Baxter's service supporting the service of medical devices within hospital and clinical settings. Technical product consultants are product experts who interface with customers and internal teams to resolve escalated field service repairs, customer issues, and conduct product training. You will resolve difficult customer situations with root cause identification usually requiring significant technical or procedural troubleshooting. You will use interpersonal skills to deescalate issues and work effectively with cross-functional teams consisting of internal/external, clinical, and technical resources in high stress situations.**The Essential Roles and Responsibilities of the role are**:- Effectively and proactively liaises between the customer, service depot, R&D and field service, and other stakeholders to assist in day-to day needs.- Communicate accurately and confidently during customer resolutions, while maintaining customer confidence in the product, the field representative, or the company.- Leverage industry leading concepts to deliver robust, data driven solutions, e.G. Lean, Six Sigma- Participate in installation planning phase to support new and existing product launches.- Effectively manage and schedule travel to stakeholder and clinical facilities to provide technical support, technical training, and attend meetings or trainings.- Conduct technical training classes for internal/external attendees.- Assists with the implementation and continuous improvement in training programs, curricula, offerings, forms and/or any other training related material.- Lead and execute individual and team projects that maximize customer value and improve the company's financial results