**#About Ironhack**
Ironhack is an edtech company that was founded to disrupt the way tech education works! We are a global marketplace for tech talent, where we offer bootcamps and partner with companies to empower students to create a new career path in tech, get that next promotion, or start their own company.
Quick facts:
- Operations in 8 locations worldwide.
- Graduated over 15.000 students.
- 200 global team members.
- Venture capital backed.
**#Why join Ironhack**
Our culture is characterised by collaboration, which is the way we roll. We like to take on challenges with a smile on our face! We work in flat hierarchies with open communication. Join Ironhack and we guarantee a bootcamp-paced learning experience in a high growth environment, where together we can change the future of education!
**#About the role**:
We're looking for a highly organised, approachable and detail-oriented Program Manager (Freelancer) for Mexico to join our Enterprise Team ensuring the successful execution of our bootcamps. The role will require you to wear multiple hats and to work very closely with our students and corporate and public partners.
**#Schedule**
Full-time from 9:00 to 18:00 with 1h for lunch.
**#About the gig**
- Managing operations of all bootcamps (full-time & part-time).
- Collecting and acting on course feedback to improve student satisfaction continuously - All course-related operations & administrative tasks.
- Planning, developing & executing events and non-curricular activities to empower our students & strengthen our student/alumni community.
- Building partnerships with companies in the tech ecosystem.
- Onboarding students and collecting all relevant student information.
- Assisting in hiring and training instructors and TAs.
- Working with the global team to improve product and ensure transfer of best practices.
- Build precise and organised internal reports for following up project performances.
**#Requirements and qualifications**
- Fluent in English and Spanish.
- You already have previous experience in client-facing roles, business development or at startups.
- Extremely organised you prioritise tasks and take an analytical approach to solving any kind of problem.
- You're able to problem-solve independently, but also ask questions when needed and take notes to learn as you go.
- You enjoy having tons of autonomy. We like proactive people, we will value your ideas and leave you place and time to execute them.
- The moment you get out of bed, you're getting stuff done, 100% can-do attitude.
- You are excited to work in a startup environment. You will wear multiple hats and are always asking what else you can do to help. You will work very closely with our students, our global team, and with members of the Tech ecosystem.
- You have good communication and public speaking skills. You love dealing with people every day and will go above and beyond to delight our students.
- You also have a strong flexibility and you adapt your speech according to the public you interact with (students, teaching team, companies, global team members).
- Enjoy community building and love connecting people and innovating.
- Really positive. You smile often and are fun to work with.
**#Bonus points**:
- You are able to collect feedback & analyse it, while proposing solutions from the root to eliminate incidents.
- You have the ability to understand current processes and propose optimisations.
Department
B2B
Locations
Mexico City
Remote status
Hybrid Remote
Employment type
Full-time
