Front Desk Receptionist

**About Us**:EcoCat is a premier boat tour company offering unforgettable experiences on the stunning waters of Cabo San Lucas. With a commitment to excellence and customer satisfaction, we provide thrilling tours three times a day, showcasing the breathtaking beauty and natural wonders of our coastal paradise.**Position Overview**:We are seeking a dynamic and customer-focused Front Desk Employee to join our team and serve as the welcoming face of our company. As the first point of contact for our guests, you will play a vital role in ensuring smooth operations and delivering exceptional service from the moment they inquire about our tours to the moment they disembark.**Responsibilities**:- Greet guests warmly upon arrival and assist with check-in procedures for boat tours.- Provide enthusiastic and knowledgeable information about our tour offerings, highlighting key features and answering any questions guests may have.- Process tour bookings and payments accurately and efficiently, ensuring all necessary documentation is completed.- Maintain up-to-date knowledge of tour schedules, routes, safety procedures, and any special promotions or events.- Coordinate with tour guides and boat crew to ensure smooth departure and return for each tour.- Assist guests with boarding and disembarking the boat, ensuring their comfort and safety at all times.- Handle guest concerns or complaints with professionalism and empathy, striving to resolve issues to their satisfaction.Tipo de puesto: Tiempo completoSueldo: A partir de $15,000.00 al mesHorario:- Incluye fines de semana- Turno de 8 horasLugar de trabajo: Empleo presencial