Global Mobile Administrator

**Job Description**:
Global Mobile Administrator Responsibilities:

- Provides internal customer communication and project leadership in support of respective platform activities
- Identify regional business requirements and priorities to support and deliver programs across all business units
- Execute deployments of technology into Americas regions
- Ensure operational support and SLA achievement of technologies and programs
- Identify and implement continuous improvement and best practices
- Improve workflows/resources and adhering to project deadlines
- Reviewing of provided reports and cost analysis, clarifications especially in case of deviations and monitoring of solutions
- Actively works with suppliers, IT Procurement incl. contract negotiations, other internal departments
- Continuous work on savings opportunities
- Assists in trouble reporting, escalation and resolution
- Creates and maintains process documentation
- Coordinate and conduct training on best practices and policies; educates end user base on reports and tools available for cost savings and business value of respective
- Maintains contact with internal clients to ensure proper operation and client satisfaction
- Maintains an understanding of current and emerging technologies in respective Platform

Skills/Qualifications:

- 3+ years of economical work experience; IT knowledge is a plus
- Bachelor's and or associate degree
- Working knowledge of Telecom Expense Management (TEM) Systems is desirable
- Excellent people and management communication skills
- Project Management experience is preferred
- Strong communication skills in English and Spanish, verbal and written
- Ability to manage multiple tasks, assignments and enthusiastically support project goals
- Ability to work with a diverse group of people of different skills, backgrounds, departments and management levels
- Personal computer skills including advances knowledge of Excel
- Ability to work with strategic providers to meet customer needs
- Experience with International suppliers is a plus

PRIMARY LOCATION

Monterrey Business Center