The International Subsidiary Banking strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our clients. The International Subsidiary Banking business is a significant contributor of revenue to Wholesale Banking (Former Global Banking) and consists of a network of dedicated bankers across more than 50 countries.
Principal Accountabilities and Responsibilities (e.g., for Business, Customers and Stakeholders; internal control environment, etc.)
Building existing and winning new long-term relationships with the customers, streamlined with Wholesale Banking strategy to be the Leading International Bank specializing in Global Banking Names
A key priority will be driving balance sheet and revenue growth while maintaining absolute focus and execution of Global Standards, Risk & Compliance to ensure that our conduct matches our values.
Main Responsibilities:
• Manage a portfolio of >45 names of International Subsidiary Banking (Global Banking) complex clients to provide them local banking solutions according with its parental guidance; products such as: Cash Management, Payroll, FX and Derivatives, Credit and Lending, Trade and Supply Chain Solutions, Insurance and Investments.
• Relationships managed by placing customer needs at the forefront of all that the role holder does, setting world class standards. Creates an open dialogue with Treasurers and CFOs. Proposes solutions and reacts promptly to different requests.
• Develop effective strategies to manage customer relationships, anticipating customer needs to provide a best in class service to position HSBC as the market leader in this business.
• Maintain and develop knowledge and understanding of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements.
• Ensure timely and accurate maintenance of customer information on different bank systems as required. Strong focus on commercial activity and reporting under CRM systems.
• Monitor relationship profitability to ensure targeted KPIs on returns and efficiencies aligned to our strategy
• Take timely and proactive corrective action to mitigate potential losses, exercising effective portfolio management and appropriate controls
• Comply with CDD (Customer Due Diligence) and KYC (Know Your Customer) procedures according to group policy.
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