Implementation Consultant - Mexico

.**All roles at JumpCloud are Remote unless otherwise specified in the Job Description.****About JumpCloud****About the Role**We are looking for inspired technology specialists who love the challenge of implementing and onboarding the JumpCloud platform through the fluid exchange of ideas, education, support, integration, and adoption of our Directory platform.**In this position, you will**:- Build scalable implementation and onboarding project plans for our small-to-medium business (SMB) customers.- Build onboarding Welcome Packets to send to new SMB customers.- Automate and improve onboarding experience for new customers implementing JumpCloud.- Consult, plan, and assist with SMB scale roll outs of JumpCloud in customers' existing environment and infrastructure.- Regularly follow-up with customers on recommendations, updates and action plans.- Leverage your passion and prior experience in technology to demonstrate our product to audiences over the web and in person at specific events (when allowed).- Collaborate with peers, mentors, knowledge base authors, community forum leaders and other internal tools, to provide the most effective, world-class solutions for our partners, prospects, and customers.- Be constantly learning through researching and evaluating technologies to create new knowledge base articles to capture new information for reuse throughout the organization and for end users.**We're looking for...**:- someone who likes the challenge of ensuring the success and delight of customers when using our software products who displays phenomenal abilities to demonstrate and articulate our product and company in front of technical audiences