Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.Ready to explore a career path? Start your journey.What You'll DoLead the Implementations TeamTo be responsible for the customer onboarding/migration experience determined by the unit type (PIU, CCU, CMU).To directly handle the client relationship in PIU and colleague relationship in CCU and CMU or equivalent experience.Drive the performance of the unit leader, unit CCMs and PIUs and ensure all members of the unit are working efficiently in meeting the goals of the businessCreate a positive, happy, and fun environment enabling all members of the unit to be successful and effective while maintaining a healthy balanceTo be empowered to handle the performance of the unit, while ensuring unit governance procedures are vigorously maintainedHandle the strategy of Implementations and working directly with the Client Management, Sales, and more Global teamsWhat We're Looking ForExperience leading a team of 10 - 15 membersDemonstrated ability In Implementations within the Business TravelBilingual English - Spanish is requiredGDS Management is a mustLocation MexicoThe #TeamGBT Experience**Work and life**: Find your happy medium at Amex GBT.Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.**Travel perks**: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.Wellbeing resources to support mental and emotional health for you and your immediate family.And much more!Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.