.General Information Country/Region Mexico Province/City Nayarit Location Rosewood Mandarina Department Food & Beverage - Services Job Type Full-time Permanent Job DescriptionBASIC PURPOSE: Plan, organize, control and direct the work of employees in the In Room Dining Department while ensuring guest satisfaction.ESSENTIAL FUNCTIONS:Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel's In Room Dining Department to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation.The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.The ability to work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.About Us Rosewood Hotels & Resorts has been appointed by RLH Properties, a company created by BK Partners, to manage Rosewood Mandarina which will open in 2025 as Rosewood's fourth property in Mexico. Located on the west coast of Mexico just 30 minutes' drive from the Puerto Vallarta International Airport, the resort will be situated in the breathtaking region of Riviera Nayarit. Rich with a culture that is as colorful as the exotic flora, the Nayarit region is renowned for its diverse landscape with lagoons, rivers, volcanoes, abundant vegetation, and almost 200 miles of beach along the Pacific Ocean. Rosewood Mandarina will offer 138 guest-rooms, suites and villas with panoramic views across the mountains, beach and ocean. Guests will be able to choose from three bars and restaurants including a speciality restaurant and sunset bar as well as more informal options, such as a pool grill and beach bar. The resort will offer three pools, fitness center and a spa with 10 treatment rooms in addition to event space which will include a 300square-foot ballroom. The beachfront property will draw inspiration from the local, pre-historic Huichole and Cora cultures, combining modern luxury and comfort with the riches of its extraordinary setting. With a focus on the element of "water," the setting will provide visitors with exclusive access to three diverse environments: the beach, the lowlands and the highlands, each offering unique activities