.? About Bright:Hi there! We're Bright, a fintech solar energy startup on a mission to reverse climate change, starting in Mexico. As Mexico's leading rooftop solar platform, we simplify solar adoption through innovative automation, covering everything from financial solutions to installation. Backed by renowned investors like First Round Capital, Y Combinator, and Leonardo DiCaprio, we're rapidly scaling while fostering a fun, supportive, and inclusive work environment. About the position:Are you ready to kick-start your career and make an impact? Join Brighterns, Bright's Internship Program, designed to empower students who are passionate about sustainability and innovation. Our interns work on high-impact projects that bridge their academic knowledge with real-world applications, helping Bright deliver exceptional customer experiences while driving operational excellence.This season, we're focusing on Customer Enjoyment/Operations, where you'll get hands-on experience in optimizing processes, improving customer satisfaction, and enhancing the overall solar adoption journey in Mexico.Tareas Your tasks and responsibilities will be:Assist the Customer Enjoyment/Operations team in ensuring customers have an exceptional experience throughout their solar adoption journey.Analyze data to identify opportunities for process improvements and efficiency gains.Support the team in streamlining operational workflows and resolving customer inquiries with a focus on quality and speed.Collaborating with cross-functional teams to deliver impactful solutions that enhance Bright's services.Present insights and findings to stakeholders, contributing to decision-making processes.Requisitos Who you are:Student Status: Currently enrolled in a bachelor's degree program, with at least one year remaining before graduation.Academic Excellence: You demonstrate a strong academic record, maintaining a high GPA (above 9.0) and earning recognition through scholarships or academic achievements.Customer-Centric: You are passionate about delivering exceptional customer experiences, understanding needs, and providing thoughtful solutions.Communication: You have strong verbal and written communication skills, effectively conveying ideas and collaborating with diverse teams.Extracurricular Leadership: You have excelled in extracurricular activities, taking on leadership roles, organizing impactful events, or achieving notable accomplishments in clubs or competitions.Problem-Solving: You are proactive and excel at identifying challenges, proposing creative solutions, and improving processes.Passionate About Impact: You are eager to contribute to a company that drives social and environmental change, showcasing your dedication through meaningful projects or volunteering in sustainability-related areas.Proactivity and Initiative: You anticipate challenges and seize opportunities to add value and drive results