**Position**: IP Technical Assistance Center Intern
**Duration**: 1 Year
**Come create the technology that helps the world act together**
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
**The team you'll be part of**
**Network Infrastructure**
The pandemic has highlighted how important telecoms networks are to society. Nokia's Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.
The IP Technical Assistance Center team for Routing is part of a Global TAC, serving more than 50 customers in LAT. While working on several technologies, technical processes and platforms, our team seeks to accomplish metrics, improve customer satisfaction on all Service Level Agreements.
**Education Recommendations**
**What is Nokia looking for from me**:
- Basic knowledge in networking and subnetting
- Basic knowledge about routing protocols
- Desire to learn, be proactive and have an attitude for self-study
- Upper-intermediate English level
**What you will learn and contribute to**:
- Develop and run automated laboratory tests to troubleshoot HW functionality
- Interface with engineers from a variety of other disciplines including software, systems engineering, and test to deliver best in class end to end solutions and perform HW analysis
- Brainstorm and collaborate with multifunctional teams on solutions to resolve system issues
- Learn troubleticket process for case documentation
**Why we're awesome**
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Company Culture: We believe our people are our greatest asset and we aim to foster a fun, challenging, positive, and inclusive work environment. We offer 1-on-1 mentorship, learning and development opportunities, global impact and interaction, and flexible work/life balance.
**Nokia is committed to inclusion and is an equal opportunity employer**
Nokia has received the following recognitions for its commitment to inclusion & equality:
- One of the World's Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
- LGBT+ equality & best place to work by HRC Foundation
At Nokia, we act inclusively and respect the uniqueness of people.
Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
As a federal contractor & pursuant to Presidential Exec. Order 14042, Nokia mandates for all employees a COVID-19 vaccination or an approved religious or medical accommodation.
Join us and be part of a company where you will feel included and empowered to succeed.
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