It Associate (Project-Based)

**WHAT WILL YOU DO**
- **Responsible to provide all-around IT T1 support for the Team**:

- Set up Computers and other peripherals on workstations for the company.
- Research and assist in deployments.
- Responsible for maintaining/monitoring network stability and reporting directly to the head of the IT department
- Follow proper procedures and documentation indicated by the head of the IT department.
- Responsible keeping the hardware inventory updated
- Proactively identify/report/assist/solve any unticketed IT-related issues
- Participate on selected IT projects which may require to be a part of a software dev. life cycle
- Work on shifting schedules, holidays, with possibility of working over the weekends every now and then.

**Requirements**:
**YOU HAVE**
- Graduated from I.T, Comp Sci, or any related field.
- Working IT knowledge and basic support practices.
- Basic Networking knowledge.
- Troubleshooting skills.
- Multitasking Capabilities.
- Able to work on-site (Mérida Office)

**Benefits**

Law benefits

Personal time off

Mental Health Programs

Learning and Development programs