.AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life such as energy, infrastructure, chemicals and minerals safely, efficiently and more sustainably.We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion.We've also recently been named as one of the world's most innovative companies.If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you!Position: IT Business AnalystPrevious experience: Business Analyst for Enterprise applications for CRMsLocation: Mexico City or Sao PauloEmployment type: Full-time regular Hybrid (60% office)Summary of roleThis role sits within the central IT Business Analysis team with a primary focus of supporting our business portfolios.As a Business Analyst you will be an inquisitive and strategic thinker who seeks to understand the root cause of a business or end user problem/opportunity, and to understand the drivers, asking the right questions at the right time.You will act as a critical friend, collaborating with and enabling stakeholders to make informed decisions based on sound analysis.You will translate the business's needs to provide the best value outcome for AVEVA, ensuring alignment to strategic and tactical aims.You will work within the Business Analysis Service Framework to deliver a range of services that support the business in IT enabled change.You will also be encouraged to help support the continual progression of the Business Analysis Service, acting as a champion for it, fostering new relationships to build and grow its use and suggesting new ways of working to ensure it remains aligned to the needs of the business.ResponsibilitiesUndertake analysis to understand how a business area works, considering the people, organisation, processes, information, data and technology.Identify and elaborate user and business needs to enable effective design, development and business change.Ensure new solutions and services meet business and user needs, and are aligned with organisational goals.Understand any business and policy constraints that need to be considered, and assess the implications.Identify areas for improvement, explore feasible options, analyse the effects of change and define success measures.Take ownership for improving your own knowledge of business analysis, methods and tools and play an active role within the BA practice and wider community in sharing knowledge and supporting other members.Skills & QualificationsEssential SkillsBusiness analysis: You can apply structured approaches to identify, investigate, analyse and communicate complex business problems and opportunities, within a defined project