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**A LITTLE BIT ABOUT Boldr**- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.- We are a global team, united by our desire to connect diverse people with common values for boldr impact.- We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.
**LET'S START WITH OUR VALUES**- Meaningful connections start with AUTHENTICITY- We do our best work by being CURIOUS- We grow by remaining DYNAMIC- Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE- At the heart of great partnerships, we'll always find EMPATHY**WHAT IS YOUR ROLE**:The Lead IT Engineer will be responsible for Application support at ThriveDX.This includes documenting, troubleshooting, and resolving issues in a multifaceted and complex environment.You will be collaborating with all levels of management within various departments to understand the current state, identify business requirements, and recommend solutions.
You will be working in a fast-paced, dynamic environment and will be expected to manage the day-to-day operational and tactical aspects of multiple Implementation projects; effectively communicateplans, progress, and status to internal stakeholders.This position will also implement and manage other technical and SaaS solutions ensuring security and quality standards are achieved.
You will be providing tier two and tier three ticket support, administration of Enterprise Applications, complete project work in an agile methodology, and perform other job-related duties as required.WHY DO WE WANT YOUWe are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose.
We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.
**WHAT WILL YOU DO**:- This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved.- Provide support and administration of Atlassian, Azure, Intune, Azure Active Directory,- Google Workspace, computer hardware, operating systems, and perform other job- related duties as required.- Participate in project related work to deliver improvements in these solutions