**Job Description**:
You will be relied upon for your experience and discernment to plan and accomplish goals. You may lead and direct the work of others. You will be familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Training, education and/or experience in Computer Operations. Additional experience in computer hosting, Data center operations, etc. Holds themselves and others accountable for demonstrating GMs values and cultural behaviors. Models GM behaviors and crafts a winning culture.
**Additional Job Description**:
**Responsibilities**
- Coordinating and performing work under general direction from their IT manager, in-line with GMIT policies and procedures
- Initiate incident process and follow-up.
- Configure PC/printer mappings.
- Provide initial troubleshooting of Internet connectivity issues.
- Perform asset audits.
- Build clients (GMOL/plant floor/wireless) per automated build script.
- Configure a mobile phone for the plant.
- Configure a plant floor scanner.
- Configure a plant floor printer.
- Audit Telecommunications Closets.
- Swap switches with little guidance as needed.
- Produce Cornerstone documentation and follow-up on compliance.
- Power up/down infrastructure equipment.
**Competencies / Skills**
- All IT Operations Specialist Education or Equivalent Experience
- Required experience in similar position: from 1 to 3 years.
- Available to change shifts (4x3, 5x2, 6x1). according to plan producction
- English Level: Advanced.
- Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan.
- Excellent level of analytical ability, communication and interpersonal skills required to build relationships with team members and customers to solve problems and resolve issues.
- Demonstrates initiative by reaching beyond work assigned to improve output and/or help others
- Proven ability in project management skills and ability to teach others.
- Demonstrated ability to manage multiple and significantly complex projects and assignments with high level of autonomy and accountability for results.
- Demonstrated ability in lead projects by coordinating the work of others.
Just so you know diversity and inclusion are our strengths. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.
**About GM**:
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**:
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
**Diversity Information**:
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.