.BAT is evolving at pace - truly like no other organisation. To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey! BAT MEXICO IS LOOKING FOR AN IT TECHNICAL LEAD - SALES FORCE SENIORITY LEVEL: Managerial FUNCTION: IT LOCATION: Monterrey ROLE POSITIONING AND OBJECTIVES This role is part of IT Function. The role is responsible for ensuring our Salesforce applications (, Communities, B2B Commerce, Marketing Cloud, Service Cloud, are designed, developed, deployed and maintained effectively. Reports to: Snr Design Authority Reporting Level: Managerial Geographic Scope: Global WHAT YOU WILL BE ACCOUNTABLE FOR Working with partner teams on new changes, from initial interaction with markets during the requirements discovery phase through implementation, deployment of the completed changes and working with the Support team as part of maintenance. Performing impact assessments (both functional and technical aspects) and providing decisions during Change Advisory Board meetings for changes to be implemented. Making sure the solutions deployed are robust and future proof. Leading technical investigations with the Support team on critical Salesforce issues. Reviewing releases from Salesforce and evaluating the impact on the BAT Salesforce ecosystem. Maintaining and overseeing governance. Access and security management. CAN THIS BE YOUR FUTURE ROLE? Are you an Expert in Sales Force? ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE Degree in Computer Science or equivalent experience Certified Salesforce Platform App Builder (Developer) Certified Salesforce Administrator Practical knowledge of Agile and DevOps 4+ years in Salesforce Technical Architect and Salesforce Platform Architect roles Salesforce Admin experience (permission sets, profile management Salesforce Commerce & Service Cloud experience Salesforce APIs, SOQL, Reports and Metadata Operating in a Large Enterprise with several Salesforce Orgs and Integration with other Applications Salesforce Security – Identity, Roles, Profiles and Sharing BENEFICIAL Development in APEX classes, Visualforce, Lightning, Powershell, Java, SQL (Postgress), etc. Experience in Microsoft InTune or Android Enterprise Azure, Microservices and Power BI Consumer Goods Domain Experience Heroku ITIL v4 WE ARE BAT At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT
