.Join Amcor and you can be part of the team that makes the packaging of the future better for people and our planet.Here at Amcor, we work together every day to make a positive impact on the lives of millions of people across the globe by providing packaging for essential products, including food, beverages, pharmaceutical, medical, home and personal care. We are sustainability leaders in our industry, and we were the first global packaging company to commit to making all our products recyclable or reusable by 2025. In addition, our products play a vital role in a circular economy as we are working toward 30% recycled material across our portfolio by 2030, and we are one of few packaging companies committed to using science-based targets and achieving net zero emissions by 2050.We are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organization that is committed to innovating and driving new solutions to create more sustainable packaging solutions.The Technical Specialist III is a technical role with global responsibilities for the availability, performance and maintenance of mission critical applications. This individual will be responsible for collaborating with Infrastructure, Security and Applications teams to proactively ensure applications are sized appropriately, secure and in a supported state according to regular maintenance cycles.The IT Technical Specialist III role is to maintain overall application performance and system stability while supporting business initiatives for Application Lifecycle Management such as installations and patching, refreshes and landscape configuration.Key Job AccountabilitiesAct as Subject Matter Expert for DBA architecture, security and support processesAccountable for system support of deployment activities according to project timelinesIdentification and promotion of software and processes in alignment with Amcor needsChange agent for processes in support of maximum planned application availabilityProvide input to annual support budgetSupport IT goals and objectivesRecommends and develops support processes that utilize standard Amcor applications for proactive application monitoringDrive awareness of deployed application roadmaps in coordination with Global Application teamsEnsure Change Control processes are followedManage complex troubleshooting and the use of root cause analysis for continuous improvementDevelop strategic technology opportunities that enhance the Amcor user experience through higher efficiency, availability or usabilityResponsible for Data Archiving executionProvide Architecture strategy (On-Premise/Cloud, OS, Database) according to Amcor objectives and Financial AnalysisDesign and publish monthly Metrics dashboard
