.At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Purpose and ObjectiveWithin the Product Engineering (PE) division, the Enterprise Cloud Services (ECS) Delivery Technical Operations team runs the HANA Enterprise Cloud (HEC) and is responsible for OS, DB & SAP Apps (such as S/4 HANA) operations and support for our customers across multiple infrastructures - SAP DCs, AWS, Azure & GCP. We are looking for an IT Technology Associate Consultant who will be responsible for Database support and services along with running SAP's backend technology including operations of state-of-the-art datacenters as well as client technology around the globe.The Role:As an IT Technology Consultant, you will be responsible for:Handling Incidents, Alerts, and Service RequestsDelivery and maintenance of complex SAP Landscapes by providing technical expertise and support.Planning, setup, implementation, and operation of SAP technologies, achieving ambitious SLAsConceptual design, configuration, and administration of server landscapes with a focus on Linux Operating systemsTroubleshooting and resolving any Database relevant issues that impact the customer's businessManaging daily operations ensuring high availabilityProper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the teamCoordination with international teams in global projects/crisis handling/de-escalation initiativesWhile cross-trained in all topic areas (Basis/application, OS and Database), you'll specialize in one of these areas and own incidents and service requests closure end-to-endRole Requirements:BE / BTech / MCA from a reputable institute7 to 9 years of work experience as Database Administrator in Global Operations team primarily on SAP HANA and ASE Database Platforms.5 to 7 years of work experience as a Database Administrator in a Global Operations team primarily on any of the most commercial RDBMS (Oracle, MS SQL Server, DB2 etc.)Exposure to the automation tools /scripting or processes.DB installations and upgrades, Planning, setup and implementation.DB Concept on Security, Backup and recovery strategies, System Copies, high availability and disaster recovery strategy, export-import and replication is a must.Organize / Structure day2day documentation.Willingness to take on-call duty/Weekend tasks
