**About Us**We are Rapido Solutions Group, a company committed to connecting Mexico's best talent to hyper-growth businesses. Our objective is to radically change the Latin American work culture by creating opportunities for people from one of the best cities in Mexico, Guadalajara, to work at US logistics companies.At Rapido we strive for becoming the best place to work, and that's why we provide a young and vibrant work environment, we combine diversity, joy, and passion to create a dynamic community that allows our people to thrive alongside our clients in one of the most important industries of the USA.**What will you be doing?**- Determine carrier eta's for pickup and delivery, flagging any potentially late arrivals to carrier and customer sales reps- Enter valuable information into the system according to standard operating procedures (dispatching - loaded & empty verification - in-transit updates)- Resolve and troubleshoot for any issues arising during the life cycle of a shipment- Analyze customer inquiries, make informed decisions, and provide quality and timely updates to the customer(s) as needed.**Why our employees choose us?**- **_Pay & Perks: _** Competitive pay and law benefits from day 1 + above law benefits package: food vouchers, private medical insurance, savings fund.- **_Great Environment: _** Great community spirit; Diversity, Equity, Inclusion and Belonging Program; Total Societal Impact Programs; continuous training andTeam Building.- **_Work-Life Balance_**: Wellness & Health programs, On-site Psychologist, Nutritionist, and Doctor; Paid Time Off.- _**Plus**:_ amazing amenities like Ping-Pong table, videogames area, free lunch & beer on Fridays, weekly snacks, Sports teams, and more Monthly activities.**Follow Us**Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: A partir de $16,000.00 al mesHorario:- Turno de 8 horasPrestaciones:- Descuentos y precios preferenciales- Programa de referidos- Seguro de gastos médicos mayores- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensa
