.You are curious, persistent, logical and clever - a true techie at heart. You enjoy living by the code of your craft and developing elegant solutions for complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a **Junior System Administrator/ Support Engineer **. Scroll down to learn more about the position's responsibilities and requirements.**Responsibilities**:- Provide support to customers using Cloud Platform products, solutions and APIs including Google Compute Engine and related services- Provide technical assistance and support as part of a global 24x5-support organization- Work closely with Engineers and Product Managers to improve the product and make our customers successful- Change requests and incident ticket handling for the remaining Infrastructure Teams - Incident Management, Problem Management and Change Management- Provide technical and developer support to customers using Cloud Platform products, solutions and APIs- Follow notification and escalation procedures- Follow standards for communications with business involving operational issues**Requirements**:- At least 6 months experience as a Systems Engineer or a combination of Networking and System Administrator- Knowledge of Linux/UNIX and Windows Server- Familiarity with shell scripting- Understanding of administration (user accounts, permission models, access control)- Familiarity with networking (NAT, DNS, firewalls, basic routing, load balancing, etc.)- Knowledge of Cloud concepts- Experience with customer service**Nice to have**:- Familiarity with multitasking and multiprocessing- Experience in VMs (Google Compute Engine, VMware, Amazon EC2, etc.)- Familiarity with BigQuery, Cloud Storage and CloudSQL- Coding ability in one or more languages (Java, Python, C++ etc.)- Familiarity with software commonly used on VMs (MongoDB, Hadoop etc.)- Experience in deploying and managing distributed systems and clusters- Familiarity with web and mail protocols (HTTP, TLS, SMTP, etc