**KAM Leader**
**Aufgaben**Direct supervisor of the Key Account Management team members
-Develop and implement account plans for key accounts
-Provide continuous coaching, training, and development opportunities for key account team to enhance their sales techniques, product knowledge, and customer engagement skills
-Monitor the performance of inside sales team members and provide regular feedback in performance evaluations. Implement strategies to address any performance gaps or areas for improvement
-Develop the budget of the key accounts at regional and/or country level maintaining a healthy pipeline
-Ensure good contractual performance of key accounts
-Identify growth opportunities, ensure alignment of key accounts with global/regional strategy
-Be the commercial liaison with the customer and its primary contact
-Gather customer and market information to define customer strategies
-Work on regional client initiatives and the implementation of the regional / global account plan
-Collect relevant information about sourcing events (RFQ/RFP)
-Prepare and/or update SOP's & SLA's, with operations, products and sales support roles
-Drive business growth through upselling and cross-selling.
-Negotiate contracts and pricing agreements
-Provides service requirements based on direct customer feedback to assist in vendor qualification and selection
-Provides commercial feedback for pricing / rate negotiation with vendors
**Profil**Customer centricity
-Analytical & strategic thinking
-Commercial skills
-Business acumen
-Negotiation skills
-Relationship building
-Problem solving & solution orientation
**Was wir bieten**
**Jetzt über unser Online-Tool bewerben und Teil der Leschaco-Familie werden.**
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**Kontaktperson**
- Aniela Cordero
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