.Company Overview:DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.Team Overview:- KYC Supervisor will help organizations reduce their risk exposure by verifying the identities of new customers. Possesses excellent analytical skills- We are looking for a responsible supervisor to oversee the workflow at our facility. The position is complex. It won't just be someone who oversees the work of others. A supervisor is also responsible for advising, solving problems, and serving as a liaison between subordinates and upper management.- The objective will be to ensure that operations are carried out in a productive manner to ensure the correct KYC process.Role Responsibilities:- Organize workflow and ensure employees understand their delegated roles or tasks- Monitor employee productivity and offer feedback and advice- Maintain record of hours worked and personnel records- Transmit information from the management team to employees and vice versa- Prepare and send performance reports- Decide on bonuses and promotions based on performance- Hire and train new employees- Ensure compliance with company and legal policies and procedures and take disciplinary action if the need arisesRole Qualifications:- 5+ years experience- Bachelor degree or above- 1+ year of leader support- Advanced English- Critical thinking- Facilitator in solving problems raised by the team- Work as key contract with other areas- Empower the team, help improve the performance of the team and even the entire business team- Identify opportunities in efficiency and quality optimization when leading the respective areas- Act as important Disseminator of DiDi CultureEEO Statement:**You'll love working at DiDi because**- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.- We are data-driven - We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics