.Learning Analyst - Remote**Learning Innovation & Technology Specialist - Remote**TTEC (NASDAQ: TTEC) is a leading global customer experience technology and services company focused on the design, implementation, and delivery of transformative customer experience for many of the world's most iconic and disruptive brands. We deliver outcome-based customer engagement solutions through TTEC Digital, our digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, our delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services.Founded in 1982, our 70,000+ employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities.Our global Learning & Development organization is looking for a passionate and highly qualified Learning Innovation & Technology Specialist who is passionate about making learning simple, engaging, effective, and accessible and who can help us to design and deliver exceptional learner and customer experiences. Working with learning solutions architects, instructional designers, training delivery teams, functional IT teams, and learning technology vendors, this person will help to deploy learning solutions that use effective, efficient, learner-centric, scalable, and data-driven learning technologies. These solutions include innovations in the areas of automation, knowledge management, game-based-learning, social-collaborative learning, learning simulations, and AI-based learning, enabling TTEC to drive significant and measurable performance improvement for our clients.The Learning Innovation & Technology Specialist will serve as a trusted advisor to those he or she will work with by providing learning innovation and technology expertise and thought leadership. He or she will work closely with the training delivery teams to understand their IT infrastructure and architecture requirements, supporting trainers in enhancing instruction, improving learner experience and performance, and assisting learners in becoming technologically savvy