Job Requisition ID: RC704568
Position: Courier (Open)
Location: Blvd. Díaz Ordaz km 3.33, 64000 Monterrey, NLE, Mexico
Job Overview:
Involves providing courier services directly to customers on a daily basis including driving, customer service, and completing any related administration or paperwork.
General Job Description:
• Provides efficient and safe delivery and pick-up of packages and documents, while representing the company in a professional manner.
• Operates non-articulated vehicles safely and efficiently, complying with all governmental and Corporate procedures.
• Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and miss-sorts.
• Seeks additional business from current customers, attempts to gain new business (passes leads to sales department), and informs sales department of significant changes in customer use/competitor's actions.
• Answers customer questions on FedEx feature of service and keeps customers informed about the company and its services.
• Ensures that packages conform to FedEx features of service; that proper labeling is provided; and that all paperwork is complete, neat, and accurate.
• Determines legality of packages including special requirements for dangerous goods and international shipments and separates packages by service type and destination in accordance with established procedures.
• Scans packages according to prescribed procedures and demonstrates proficiency in features of service and equipment.
• Ensures customers have adequate supply of FedEx materials for shipping.
• Meets aircraft and transports packages as required for sorting operations.
• Loads and unloads aircraft, containers, and company vehicles and operates mechanized ramp equipment to load and unload packages.
• Cleans, washes, and performs minor maintenance to company vehicles as necessary and maintains neat and clean personal appearance to uphold company's public image.
• May require other duties as assigned.
Minimum Requirements: Minimum Education:
• High School diploma/Equivalent preferred
• Basic English skills preferred
Minimum Experience:
• One (1) year of experience driving 3.5 ton trucks
• Must possess appropriate license for vehicle assigned in accordance with specific country regulations
• Good driving record
• Must be 21 years old or older
Minimum Required Skills:
• Ability to lift 70 lbs. (32kgs) and to maneuver packages weighing up to 150 lbs. (68kgs) with appropriate equipment
• Good verbal and writing communication skills, human relations, and team player
• Must be able to successfully complete Reading, Map Reading, Sorting, and math sections of the Basic Skills Test
• Customer-oriented with good organizational skills
• Problem Solving Skills
• Accuracy & Attention to Detail
• Planning & Organizing Skills
• Team Working Skills
• Must be able to work variable shifts.
Job Posting End Date: 2024-11-28
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