Manager Affinity

**The Role**- Provide an end-to-end service, this includes, but is not limited to:- Commercial relationship and account development.- Market study for presentation of technical and economic offers, achieving the best offers to the client.- You must know the branches: Automobiles and Multiproducts- Review and analysis of account statements and accident reports.- Management of internal financial reports.- Installation and maintenance of digital platform and its products.- Preserve the commercial relationship with insurance companies and extensive knowledge of service platforms.- Respond to daily inquiries ensuring requests are handled within service guidelines.- Oversee and support annual renewals, ensuring regulatory and customer needs are met.- Respond to customer inquiries and resolve issues and/or complaints quickly and effectively in a timely manner.- Carry out the technical review of all outstanding complaint letters to customers.- Carry out the investigation and evaluation of claims before making appeals to insurers, as well as show proactivity in the follow-up to claims.- Provide advice and support to clients in the negotiation and settlement of a claim.**The Requirements**- High Microsoft office skills.- University Degree.- Car Insurance knowledge.- Able to develop interpersonal relationships.- Analytical thinking and commercial skills.- Equal Opportunity Employer_