.Who We Are:At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product's lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We're driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet!Job Summary:Manages customer solutions team members responsible for both small- and large-scale multi-million dollar complex integration solutions customers. Plans and directs activities for revenue growth, Profit and Loss (P&L) profitability, key business metrics and securing customer satisfaction while driving the implementation of corporate strategies. Collaborates with sales and integration leadership to manage the customer's business strategies and future product plans to align company offerings and resources where mutually beneficial. Responsible for assigned projects, metrics including profitability, on time delivery, organic growth, continuous improvement, margins, material management, push, pull, cancel re-schedules, operationalizing globally business solutions.Principal Responsibilities:- Provides leadership and direction to drive continuous improvement and identify profit leaks. This role is the face of the customer to the company.- Drives productivity, process control, resource management and consistent business practices across the assigned sales organization based on a thorough understanding of the end to end business processes.- Manages required activity with various support organizations in support of delivering customer service level expectations, including engineering, global logistics, supply chain, contracts and New Product Introduction (NPI).- Develops metrics for monitoring performance to customer commitments for all assigned customer support service activities.- May lead or manage projects including analyzing current operational practices, customer specific inventory models, customer service levels and financial performance to drive change and to execute to the committed deliverables.- Manages and develops manager level staff and a direct staff, including account assignments, hiring, development, training, disciplinary recommendations and resolving complex issues related to performance.- Manages a cross section of the largest and/or most strategic accounts with the highest degree of complexity and variability.- Manages organic growth and global strategies for accounts.- Other duties as assigned