EY- Global Delivery Services (GDS) - TAX - People Advisory Services (PAS) - Workforce Advisory - Change Management - Manager
Managing the global workforce in today's fast changing and highly disrupted environment is becoming increasingly complex. As a member of our WFA practice, you'll be part of a team that supports clients in aligning their HR function with the organizational plans while keeping employee experience as one of the core considerations. When you join us, you will gain cross functional, multi-industry and a truly global work experience to take your career in the right direction.
The opportunity
We are looking for Managers with expertise in Change Management to join the WFA team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in growth of the WFA team.
Your key responsibilities
- Enable delivery and execution of change management strategy for global large transformation programs in partnership with global EY offices.
- Establish change management expertise within the practice, grow and lead a team of change and learning design specialists
- Ensure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts
- Manage engagement risk, project economics, manage escalations and ensure effective planning and budgeting
- Lead development of thought leadership, collateral, tools, techniques, methodologies to enhance change management and broader capability offering within the practice
- Support leadership in developing the practice through collaboration with EY global offices and demand generation for change management projects
- Perform the role of a counsellor and coach, define and set goals, conduct performance reviews and ensure ongoing learning and development of the team
Skills and attributes for success
- High integrity and commitment to work in a new and challenging environment
- Ability to manage ambiguity and be proactive
- Strong communication and presentation skills
- Cross cultural awareness and sensitivity
- High energy levels, agility and adaptability
- Open to travel for client projects that are approved as per EY and country specific travel advisory guidelines
To qualify for the role, you must have
- Postgraduate degree or equivalent with a specialization in Human Resources (India or abroad)
- 12 -16 years of relevant experience
- Experience leading change management efforts on global client projects
- A track record of designing and implementing medium - large scale change programs including HR Transformation, Human-Centered Design, Digital Strategy, and ERP Transformation
- Experience in advising and guiding clients on complex transformation programs with key domain expertise in business readiness, business adoption, change strategy, visioning, execution, stakeholder management, benefits management, and communication
- Experience in managing delivery team of at least 5+ individuals, providing advice and guidance on career development, L&D, and performance management
- Experience in selling and delivering work that spans across the full project lifecycle
Ideally, you'll also have
- APMG, PROSCI® or equivalent certification
- Experience in creating project budget and resource estimates for several domains within HR and technology transformations
- Experience facilitating solution workshops and design sessions across multiple industry verticals and geographies
- Experience in identifying and deploying leading edge communication and stakeholder engagement tools and techniques
- Experience in leading and supporting a network of Change practitioners to work in a cross functional and client-facing environment
- Expertise in recommending and leveraging new age/digital solutions to enable change such as automation, gamification, advanced analytics/visualization, day-in-life-of workshops
- Experience in identifying and leveraging data-driven change management techniques to drive the transformation
- Knowledge of one or more HCM cloud - Oracle, SAP, Service Now, Blue Yonder or other out-of-box HR technologies
- Domain understanding of Cyber and Supply Chain is a plus
- Experience in Pharma, Healthcare, Life Sciences, Energy, Public sector, Manufacturing and TMT (Technology, Media and Telecom) sectors is preferred
- Working knowledge of Project management
What we look for
- Technical experts with commercial acumen, relevant experience and a high degree of enthusiasm to adapt and learn in a fast-moving environment
- Knowledge and experience of working in a cross-cultural setup
What working at EY offers
At EY, we're dedicated to helping our clients, from start-ups to Fortune 500 companies — and the work we do with them is as varied as they are.
You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal developmen