**What your background should look like**:**Responsibilities**:- Perform the roles and responsibilities of the Global Quality Metrics (GQM) Administrator including but not restricted to managing the GQM / TE Complaint Handling System (TECHS) reporting hierarchy, maintaining annual quality metric targets, performing year-end metric adjustments as required, providing end-user support when needed, maintaining, and supporting monthly and adhoc quality metric reporting.- Work with acquisition teams to establish quality and delivery metric reporting processes.- Work with cross-functional teams to resolve data accuracy issues within TE Systems which impact the accuracy of the delivery and quality performance metrics.- Serve as back-up for TE Complaint Handling System (TECHS) Administrator as needed.- Oversee the maintenance of the documentation associated with the Quality and Delivery Metrics.- Perform TE Operating Advantage (TEOA) Quality and Delivery Metric Analysis as it pertains to TEOA Star Level validations.**Professional Experience**:- Bachelor's Degree- Minimum 1 year of experience at TE in any function, not limited to quality.**Specific Qualifications, Knowledge, & Skills**- Self-motivated individual able to learn quickly and work in a self-directed work environment with mínimal supervision.- Ability to manage multiple assignments and the ability to adapt to changing priorities.- Ability to work accurately with numbers and details.- Strong organizational, analytical, and problem-solving skills- Proficiency in the Microsoft Office suite of software, especially Excel and PowerPoint.- Advanced English (written and spoken)**Preferred Skills but not Required**:- Knowledge of SAP Business Objects Web Intelligence (TED 2.0/Webi)- Less than 10% Travel (Occasional travel within Mexico or to the US for training as required)**Location**:- Hermosillo Sonora, Mex. (Remote position)**Competencies**:- Values: Integrity, Accountability, Teamwork, Innovation**ABOUT TE CONNECTIVITY****WHAT TE CONNECTIVITY OFFERS**:We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!- Competitive Salary Package- Performance-Based Bonus Plans- Health and Wellness Incentives- Employee Stock Purchase Program- Community Outreach Programs / Charity Events- Employee Resource GroupAcross our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.
