.**Job Number** 22172214**Job Category** Information Technology**Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**JOB SUMMARY**As a member of a defined cluster organization, the multi-property systems manager contributes advanced knowledge and skill in technology and general hospitality business knowledge to support cluster and technology (IR) objectives. The multi-property systems manager, in conjunction with the area systems manager, is responsible for assisting property management with technology planning, decision-making, implementation, and maintenance. The multi-property systems manager may direct the work of property or area systems technicians and interfaces with vendors, owners, executive committee and property staff.**CANDIDATE PROFILE****Education and Experience**- BS/BA or equivalent work experience. Additionally, 3-5 years experience in like position.- Previous experience in IR Global Field Services or Marriott Systems Support desirable.- System-related professional certifications desired.**CORE WORK ACTIVITIES****Ensuring Client Technology Needs are Met**- Responsible for managing technology/asset life-cycle. Ensures that necessary equipment (PCs, servers, telecom, etc.) is ordered and available- Foresees, identifies and resolves system(s)' performance problems- Is accountable for disaster recovery and business continuity as it relates to technology.- Ensures technology assets are secure and well-maintained in accordance with Marriott International policies and standards.- Installs, monitors, and maintains telecommunications equipment including cabling and providing technical guidance as needed.- Performs adds/moves/changes/deletions.- Ensures that adequate bandwidth exists and that circuits are secured.- Supports end-use pager cellular phone issues.- Troubleshoots high-speed Internet access problems- Escalates problems as appropriate through Area Systems Manager, Global Field Services, IR Shared Services.- Moves/adds/changes PCs/peripherals; migrating data when necessary.- Performs routine to complex desktop backup as scheduled or directed.- Provides end-user support to property staff, business center.- Resolves issues with setup or reset of security passwords- Creates and maintains secure server environment. Performs server backups and routine/non-routine preventative maintenance.- Executes disaster recovery plans.**Managing Work within Budget Targets**- Assists/provides input to property management for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements.- Reviews operating statements; researches and resolvesdiscrepancies in technology charges- Advises management on required short-term technology investments for property planning.- Responsible for property compliance with appropriate Marriott International Policy and Information Security Manual