Ms Teams O365/M365 Admin

**Role: MS Teams O365/M365 Admin****Location: REMOTE (Mexico)****Type of Hire: Full Time****Start Date: Immediate**Qualifications:- 8+ years of Strong working experience in O365/M365 administration.- 5+ years in a customer facing service role in any capacity.- Presentation skills with a high degree of comfort with both large and small audiences.- Face-to-face customer engagement skills- Good Knowledge of Microsoft 365 Suite.- Degree in B. Tech with Computer Science, BCA /MCA, MSC IT.- Holds one or more Microsoft 365 related certifications.SOFT SKILLS:- Must be able to quickly develop trust and rapport with CSAMs & Customers (most of the time they are of this profile: System Admins, Enterprise Architects, IT Specialists or Managers)- Passion for customer advocacy in a technology domain.- Strong communication skills in both spoken and written English- Ability to articulate technical issues/requirements accurately with Customer, Microsoft Services, M365 development teams at the appropriate technical depth.- Have the necessary skills to engage a customer in a deep technical conversation.- Strong problem-solving skills and a proactive approach to learning.- Have a commitment to customer and partner satisfaction, ability to thrive in a competitive team environment.- Ability to work independently.Tipo de puesto: Tiempo completoAbility to Commute:- Guadalajara, Jal. (Obligatorio)Ability to Relocate:- Guadalajara, Jal.: Relocate before starting work (Obligatorio)