Operations Manager

_Pro Profit fast-growing team is in search of a Operations Manager to work ON SITE IN TIJUANA to assist and handle our teams that work with our many US-based clients. We are looking for a profile who thrive in dynamic environments and have previous experience._**Responsabilities**:- Knowledge on their product- Quality and compliance with TAT (Turn Around Time)- Human Resource Management vs. Forecast- Administration of material resources that ensure the fulfillment of the objectives in personnel in charge- Provide feedback to team members to drive performance- Take care of the company's image- Monitor the functioning of the daily area.- Follow up on business objectives in a timely manner- Comply with company policies- Evaluate the performance of the productive area of the company.- Identify and solve problems that arise in the production plant.**Requirements**:- **Advanced English level (90%)**:- Strong communication skills- Experience 3+ years as an Operations Manager in the call center industry- Experience in Data Entry- Degree in Business Administration, Industrial Engineering.- In-depth understanding of effective feedback techniques- Strong work ethic and proactive- Structured and organized work style- Availability to learn quickly- Must be skilled with the Microsoft Office Package- Empathetic- Analytical- Strong decision-making skillsWe're Offering:- All Benefits by law- 8 days vacation on the 1st year**_Schedule_**:- Monday to FridayTipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: $11,000.00 - $15,000.00 a la semanaHorario:- Turno de 10 horasPregunta(s) de postulación:- What is your percentage of English?- How many years of experience do you have as a Ops. Manager?