Order Processing Representative

**Vacante para la empresa North American Production Sharing de México en Tijuana, Baja California**:**Duties/Responsibilities**:- Receives and handles requests from customers and distributors for price quotes, purchase orders, order adjustments, and order cancellations- Builds rapport with customers and works to ensure they receive excellent service- Uses computer database to retrieve necessary customer information, inventory information, and purchase order status- Provide pricing, delivery, and other order information to customers- Draft purchase orders and invoices to submit to the accounting department- Maintain files of active orders and updates with changes to customer accounts or orders- Performs other related duties as assigned**Required Skills/Abilities**:- Excellent organizational skills and attention to detail- Excellent communication and interpersonal skills- Ability to maintain good customer relations- Proficient computer skills and ability to learn database and ordering systems**Education and Experience**:- Bachelor or equivalent required- At least three years of experience in customer service or order processing is required- ERP experience required**Notes**:- Prolonged periods sitting at a desk and working on a computer- This is an**on-site-position in Tijuana**; we are located in Ciudad Industrial Tijuana**Nível de educación deseada**:Superior - titulado**Nível de experiência deseada**:Nível Experto**Función departamental**:Atención al cliente**Industria**:Textiles**Habilidades**:- order processing- bilingual- customer services