**Req ID**: 279761
We are currently seeking a Packaging Analyst to join our team in Mexico, México (MX-MEX), Mexico (MX).
**Principal Accountabilities**:
- Design, create, and test software packages using MSI Package Builder, ensuring compatibility and adherence to organizational standards.
- Develop VBScript and/or PowerShell scripts to automate and streamline packaging processes, enhancing efficiency and reducing manual efforts.
- Maintain an updated library of software packages, ensuring compliance with security and compliance standards.
- Evaluates, engineers, tests, recommends, and implements secure infrastructures.
- Acts as a resource for system escalation issues.
- Documents platform standards and processes for ongoing operations.
- Gathers business requirements for system design and validates recommended solution for Change Management.
- Schedules and coordinates installation and maintenance of software/hardware on the network and ensures compatibility of all communications and computer hardware/software.
- Performs root cause analysis on failed components and implements corrective measures.
- Provides ongoing information to leadership, customers, and peers regarding enhancements, innovations and solutions.
- Responsible for following company specific systems engineering standards.
- Executive support technical escalations
- RCA for high severity issue, CRQ Deployments during weekends and holidays.
- On Call Support: shift for all required work and done during weekends.
- Provide Technical Documentation and training to L1 and Service desk.
**Qualification**
- Official Microsoft Product Certification is a plus
- Bachelor's Degree in Computer Science/Information System or equivalent knowledge is plus
- Possess 8/10 years of relevant professional experience or equivalent combination of education/experience.
- Proven experience as a Packaging Engineer with expertise in MSI Package Builder, SCCM, App-V, PowerShell, and VBScript.
- In-depth knowledge of Windows operating systems and desktop management tools.
- Experience with MSIX packaging and deployment.
- Strong scripting skills, particularly in VBScript, for automation of packaging processes.
- Excellent problem-solving skills and attention to detail.
- Effective communication skills, with the ability to collaborate in a team-oriented environment.
**About NTT DATA Services**
**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.