Parts & Service Performance Zone Analyst

**MAJOR RESPONSIBILITIES**
- Retail Parts Sales
- BBT, Service Lane Selling
- Service Capacity & Throughput -Same Day Repair
- Technician Recruiting & Retention
- Recall Acceleration
- Service NPS Support
- Model e Parts and Service Growth - Service Assessment Sustainment
- Vin Visits/Service Share
- Service Leads/Predicted Repair Intelligence
- Ford Protect/Accessories
- Support
- Bulk Oil leadSales Event Execution**EXPERIENCE AND BACKGROUND REQUIREMENTS**
- Bachelor's degree in marketing, finance, or business
- Field dealer contact experience preferred
- Knowledge of dealership operations and dealership financial statements/sales and profit forecasts
- 2+ years of experience in Sales related jobsStrong communication skills in English (both written and verbal)**COMPETENCIES AND SKILLS**
- Strong interpersonal / leadership / organizational skills and competencies
- Ability to interface with Retail Group Management, Dealer Principals, General Managers, and outside legal counsel
- Able to work independently, and with ambiguity
- Strong verbal and written English proficiency
- Experience in the Microsoft Office suite
- Ability to work with accuracy under pressures of time and workload
- Comprehend and analyze our performance documents (i.e., Dealer Profiles, Financial Statements, 5 Year Trends, Sales Effectiveness Analysis, etc.)
- Ability to manage deadlines and timelines with multiple inputs and complexities
- Field dealer relationship experience - ensuring an understanding of the dealer dynamic and ability to gain dealer trust
- Extraordinary teamwork, collaborative skills and demonstrated behaviors
- Customer service mindset