.**Purpose Statement**:The Product Engineer leads customer technical communications, product initiation, product-level continuous improvement and sustainment. They demonstrate technical expertise to our customers.**Key Job Accountabilities**:- Continuous improvement: Conduct continuous improvement efforts at the product level to reduce defects, improve yields, and improve productivity in order to deliver customer excellence and achieve Plexus' enduring goals. Conduct analysis of product metric data to assess efficiency and effectiveness. Support efforts to identify root causes of failures and sub-standard performance, and improve efficiency. Support development of short- and long-term action plans to remedy root causes and improve efficiency. Lead actions required and execution of short- and long-term action plans for CAPA. Coordinate Failure Analysis, as required.- Technical Customer Support: Serve as the technical expert on Plexus site manufacturing as it relates to the customer's product. Lead response and actions to address customer technical inquiries and concerns. Lead design for manufacturability discussions with the customer to improve manufacturability, profitability, quality, throughput, and resolve documentation errors. Assist the customer in resolving problems as they pertain to Plexus Manufacturing. Coordinate SME support, as required.- Manufacturing Readiness: Lead capture of customer requirements and translate requirements into a manufacturing solution. Lead the determination of BOM structure, BOM levels, and build-through strategies as needed. Lead manufacturing readiness using the PPQP process. Lead the creation of the Product FMEA. Lead the development, execution and maintenance of the Product Control Plan. Define route, product ABI's, and a tooling strategy.- Sustain production: Support on-going production activities to ensure we continue to meet customer needs and achieve Plexus' goals. Lead review and approval of changes associated with ECO's and deviations; support ECO Cost Impactanalysis. Lead required changes to operator-facing communications (assembly build instructions, deviations, rework instructions, etc.) Support review and execution of changes to customer specifications, industry standards, and Plexus standards. Lead review of customer returns to establish the routing for necessary for rework, repair, upgrade, etc. Provide labor estimates for non-warranty returns. Lead labor reviews when requested by the costing team or finance.- Operations support: Provide routine technical support and expertise to manufacturing personnel. Answer technical questions and provide clarification regarding product specifications. Lead real-time analysis and resolution of customer/product related problems; develop a recovery planto resume production as quickly as possible. Lead rework versus scrap decisions, as needed by operations; lead scrap disposition determination