.Guadalajara, Mexico- Tech Hiring- 3100786**_Role Purpose_**- The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations _**_Do_****Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)**- Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements _to ensure a highly scalable and extensible solution_- Conduct technology capacity planning by reviewing the current and future requirements_- Strategize & implement disaster recovery plans and create and implement backup and recovery plans_**Manage the day-to-day operations of the tower**- Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. _- Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower_- Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges_- Develop shift roster for the team to ensure no disruption in the tower_- Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc._- Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.R.T. progress, updates, status, and next steps_- Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness_**Team Management**- Resourcing_- Forecast talent requirements as per the current and future business needs- Hire adequate and right resources for the team- Train direct reportees to make right recruitment and selection decisions- Talent Management_- Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability & effectiveness- Build an internal talent pool of HiPos and ensure their career progression within the organization- Promote diversity in leadership positions- Performance Management_- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports