**Work Schedule**Standard (Mon-Fri)**Environmental Conditions**Office**Key Responsibilities**:Product Management and Documentation:- Develop and maintain comprehensive product documentation, including specifications, user guides, and FAQ materials.- Update product backlogs and strictly track progress on development tasks.- Effectively incorporate continuous Q&A and communications with collaborators into centralized mailboxes.**Market Research and Customer Insights**:- Lead business research efforts by collecting and analyzing data on customer needs, industry trends, and competitor products.- Prepare detailed reports and presentations based on research findings.**Cross-Functional Collaboration**:- Work closely with other product team members to ensure smooth communication and collaboration with design, engineering, marketing, and sales teams.- Collaborate and engage in team meetings, offering insights on product strategy and planning, and detailing actions and sharing project feedback with different teams of collaborators.**Product Testing and Quality Assurance**:- Coordinate product testing and quality assurance activities, including user acceptance testing and bug tracking.- Identify and report product issues or areas for improvement.**Customer Support and Feedback**:- Gather customer feedback through surveys, interviews, and other methods.- Collaborate with the development and product management teams to address product-related inquiries or issues.**Learning and Development**:- Participate in training sessions and product management workshops to develop skills and knowledge.- Stay informed about current industry trends and standard methodologies in product management and customer experience.**Qualifications and Skills**:- Strong communication and interpersonal skills.- Proven understanding of product development processes and methodologies.- Ability to work collaboratively with cross-functional teams.- Diligent with outstanding organizational skills.- Proficiency in common office software (e.G., Microsoft Office, Google Workspace).- Proactive, self-starter approach to professional delivery.**Preferred Qualifications**:- Bachelor's degree in a relevant field (e.G., Business, Marketing, Information Technology), or equivalent experience.- Some experience with data analysis or customer research.- Familiarity with product management tools (e.G., Azure Dev Ops).- Understanding of basic project management concepts.