Product Quality Improvement Specialist

Responsible for dealer returned parts for imported vehicle first level triage

PRAS plus database updates on returned parts

Proactively participates in short loop for first level triage report out and follow up

Assists in Root Cause through first level triage

Leads Cross Regional Warranty Table report development and presentation for NA Market

Assists with Imported Vehicle root cause analysis at QEC with Engineering

Utilizes Quality Databases Quantic, Palantir, DealerConnect, StarParts, etc to mine data for Root Cause Analysis

**Basic Qualifications**:
Bachelor degree in Automotive Technology or related Engineering field from an accredited university

3+ years' experience in engineering, manufacturing, supplier operations or quality

Project management skills

Organized and goal oriented

Experience with data analytics

Strong sense of accountability and ownership

Skill Set

Proactive personality - willing to go support European plants and Engineering team when requested

Logical problem solver with the ability to distill potential root cause from dealer narrative from vehicle level knowledge

Green or Black Belt Problem Solver accredited

Strong presentation skills, must be comfortable with exposure and presenting to Leadership on a regular basisOur benefits reflects the FCA commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.

As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.