Product Support Engineer

Detalles de la oferta

.Would you like to take this opportunity to influence the industry towards a more responsible use of the world's natural resources?As a newly combined company Metso Outotec creates a unique workplace. Combining the strengths of two companies we offer stronger platform for growth and innovation.This is your opportunity to join the positive change.**LOCATION**: North Bay, Canada; Irapuato, Mexico; or York, PAJOB DUTIES AND RESPONSIBILITIES**To participate in/perform/create**:- Evaluation of input for quotations and design (info, data, and drawings)- Design selection (basic design and layout selection, optimized designs)- Prepare all types of quotations (new, repeat, OEM, budget, and firm) and assure OTD of proposals.- Preparation material for contracts (design, calculations, wear life cycles, spares/stock/consignment aspects)- Preparation of sales materials (e.G. technical presentations, detailed proposal drawings, 3D pictures, diagrams/charts, value calculations/calculator)- Wear and performance monitoring, follow-up, estimations, and reporting- Warranties, FOC (know when to issue them, how to submit them, and follow-up on them)- Standardization and product range issuesSupport Customer order engineering with data, solutions, and decisionsObtain and use up-to-date costing and lead-time information from the supply chain, utilize reference costing tools and ZoffertCustomer visits, technical support, and installation supervision in cooperation with MA's/Technical Sales & Services when requiredUse and maintain Fileit, paper files to be uploaded to FileitMaintain/Create ML Installed base reference database in FileitMaintain Fileit Job Cases for QUO Process (within the Opp) through SalesforceReview Purchase Orders, create/cleanse GQS & PCM data prior to Sales order being enteredMaintain Salesforce QUO process as assigned to you by the Product Support ManagerAssist in Order review and follow up with the Quote and order management team


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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