**Job Summary**:
Guides engagement project teams in the implementation of services solutions from project inception through client acceptance. Manages project implementation to ensure client satisfaction with services solution and to meet contractual obligations regarding specifications, quality, costs and timeframes. Builds effective relationships with clients, engagement project team members, other solutions services team members and third party implementation partners to establish a collaborative team environment. Such activities may include the following as well as other duties as assigned:
**Principal Responsibilities**:
- Establishes project objectives and defines project success criteria in terms of cost, schedule, deliverables, quality and client satisfaction. Obtains agreement from client and key solutions stakeholders
- Support and drive project delivery within the business as required. Projects will be varied and wide ranging encompassing all areas of the business.
- Project planning, tracking and reporting.
- Mobilise the project team and the business to ensure both are focussed and supportive of delivering effective change.
- Provide ongoing constructive challenge to shape and influence best project outcomes.
- Promote project management by providing a consistent and professional service to the business.
- Provide coaching and support to those delivering projects across the business.
- Develop good working relationships with key individuals within the business and those external to the business as required.
- Ensures implemented solution meets all technical, quality and reliability requirements.
- Develops a documentation process.
- Ensures client satisfaction with implemented solution by communicating project progress, addressing concerns and managing expectations.
**Experience**:
- 3- 5 years of successful solutions project management and advancement in client facing roles.
- Effective inter-personal skills and the ability to work confidently at all levels within the organisation and external parties.
- Ability to work proactively and autonomously.
- Excellent written and spoken communication skills.
- Excellent organisational skills.
- Attention to detail.
- Flexible approach and a willingness to learn.
- Management of cross functional teams.
- Degree educated or graduate (Project Manager).
- Demonstrable working experience of the Project Management lifecycle. Fully conversant with Microsoft Office, including Excel and PowerPoint to an excellent standard
**Education / Certification**:
- BS/BA or equivalent experience. MS/MBA helpful.
- PMP or process management certification may be required based on solutions focus.
**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!