**MAIN OBJECTIVE**:
Maintain correct communication with the end client and follow up on Quality problems that arise, as well as carry out research, analysis and use problem-solving tools to determine the root cause.
**ROLES AND RESPONSIBILITIES**:
Maintain correct communication with the end client and give.
- Follow up on customer and interested party complaints.
- **Visit and administrate quality of Customer's web pages (Ford - COVISINT / GM)**.
- **Do root cause analysis of complaints using troubleshooting tools.
**
- **Generate reports at the Management level to explain the root causes and countermeasures applied and required by the direct client.
**
- Preparation of quality alerts
- **Running Core Tools (PPAP, APQP, SPC, AMEF, MSA)**
- Follow up on countermeasures and determine the date on which cases are closed.
- **If required by the client, make a presentation to all departments involved regarding the problem investigated plus usage of 8D customer's document if required.
**
- Carry out and implement a check list to ensure inspections of the areas under your responsibility.
- Maintain efficiency in the times of the technicians in charge.
- Delegate daily activities to technicians based on daily production requirements.
- On-time report of Quality Metrics (KPIs)
- **Participate as Internal IATF16949 (last version) auditor.
**
- **Follow Up and Implementation of IATF relative to its position and title scope**.
- Participation in Daily Gemba meetings and Monthly meetings.
- **Experience in CQI-29 Brazing Welding**
**ABILITIES**
- Use metrology and statistical methods to diagnose and correct improper quality assurance practices
- Ability to use metrology and statistical methods to diagnose and correct improper
- quality assurance practices
- Have a thorough understanding of problem-solving, quality improvement tools, and techniques.
This includes knowledge of management and planning tools, quality tools, preventive and corrective actions, and how to overcome barriers to
- quality improvements.
- Have a basic understanding of the audit process including types of audits,
- planning, preparation, execution, reporting results, follow-up, and the ability to audit quality systems for deficiency identification and correction.
- Be able to plan, control, assure product and process quality in accordance with quality principles, which include planning processes, material control, acceptance
- sampling, and measurement systems.
- Must have good interpersonal, written, verbal and analytical skills
- English required (80%) be able to maintain a fluent conversation
Tipo de puesto: Tiempo completo
Sueldo: $45,000.00 - $55,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Seguro de gastos médicos mayores
- Seguro de vida
- Servicio de comedor
- Vales de despensa
Idioma:
- Ingles Avanzado (Obligatorio)
Licencia/Certificación:
- Auditor Interno IATF (Obligatorio)
Lugar de trabajo: Empleo presencial