Identification and regular engagement with key stakeholders to promote quality management and gathering feedback on performance.- Support the effective planning and allocation of resources (including people and budgets) enabling delivery of agreed objectives and deliverables.- Ensuring consistent and effective implementation of Quality supporting systems across their organization (e.G., NCR, Progressive learning and Customer satisfaction systems).- Supporting tenders and proposal activities for their organization- Planning and execution of risk-based assurance plans including the escalation of significant findings to program/project leaders.- Monitoring and analysis of delivery performance data, regularly reporting themes and trends to senior leaders and undertaking intervention as required.- Gathering and acting upon customer feedback ensuring action is taken to maintain and improve customer satisfaction.Qualifications:- Degree/diploma or local equivalent in Quality management, project management or related discipline (essential)- Lead Auditor qualification by recognized industry body (essential)- Membership of CQI/ASQ Quality organizations, Project Management Institute or equivalent (desirable)- Formal training in recognized root cause analysis techniques (essential)Knowledge, skills and experience:- 10+ years relevant experience (preferably in associated industry)- Comprehensive understanding in industry standards (ISO 9001, ISO 19011 and associated Wood Standards)- Proficient in the analysis of processes and data- Proficient in Microsoft Office- High Level of communication skills in both written and spoked format- Proficient in the use of continuous improvement tools and techniques**Diversity Statement**We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.