**Position objective**:
Plans, oversees and coordinates all Quality activities and operations, such as Quality Department budgeting and planning, Quality System Management, process and product control including non-conformity treatment, customer claim Management, Metrology and audit activities in line with defined control plans, instructions and methods to meet quality standards and target performance. Presents the customers inside the plant.
**Requirements**:
- 5 years in similar position
- Bachelor degree Engineering (Industrial, Mechatronic, Electrical Engineering)
- Master's degree in Quality Management/Assurance, manufacturing engineering, industrial and technical fields (mechanic & electric) Preferred
- 4 years as Quality Manager Position in automotive manufacturing environment
- Quality standards and system regulations (ISO, IATF, VDA) knowledge
- Manufacturing processes and associated technologies, Process improvement techniques knowledge
- Audit techniques, Quality tools (FMEA, SPC, MSA, Root Cause Analysis, etc.),
- Continuous improvement techniques,
- Budgeting & Cost estimating, Project Management, Risk Management, Customer relationship management, Safety Product: (Product Safety & Conformity Representative, PSCR).
- MES and ERP knowledge
- MS Office proficient
- Schedule availability
- Availability of travel
- Visa Laser and passport
- Bilingual English and Spanish
**Main responsibilities**:
- Oversees Quality System Management activities such as managing and coordinating documents, procedures handbooks, quality & environment manuals in accordance with defined policies and procedures. Monitors, approves and shares documents review, under the updated revision in line with standards, Quality Management System and/or customer requirements.
- Ensures received raw materials, semi-finished and finished goods conformity in accordance with control plans and procedures. Monitors incoming non-conformity management, suppliers claims and quality performance.
- Oversees customer's claims management process by ensuring customer audits and visits, issuance in time of 8D reports and/or presentation including root causes analysis and finalized actions plan in order to guarantee high level of customer satisfaction. Communicates customer assessment results to concerned parts and assures effective and proactive customer support for problem solving and improvement proposal. Represent the customers in the plant in matters related to quality, ensuring their needs and expectations. Validates, coordinates and monitors internal and external audits activities. Oversees action plans progress, follows up and Measures defined corrective actions effectiveness in order to ensure Quality System coherence, manufacturing processes compatibility and customer requirements.
- Prepares and controls the annual Quality budget and strategic plans. Prepares, communicates and reviews Quality KPI's and defines accordingly continuous improvement plans of processes, procedures and systems to meet the Quality Department and the Company's objectives.
- Recruits and Develops a high performing Quality Team. To be the representative of the product and security. Complies with the Quality and EHS Systems requirements. Minimizing negative impacts and doing each activity considering our environmental commitments and objectives.
**Skills**:
- Analytical
- Take the lead in each assigned project.
- Effective communication
- Problem-solving
- Management of multiple activities simultaneously
- Teamwork
- Customer service orientation.
- Building Relationships
- Self-Development
- Managing Performance
- Personal Effectiveness
- Business Skills
- Leading people,
- Developing others.
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Horario:
- Turno mixto
Experiência:
- QUALITY MANAGER: 5 años (Obligatorio)
- AUTOMOTIVE AREA OR/AND AUTOMOTIVE HARNESS: 5 años (Obligatorio)
Idioma:
- ENGLIS 80% (Obligatorio)
Lugar de trabajo: Empleo presencial