.**COFICAB****Solicita**:**Quality Superintendent****Descripción y Requisitos****P**osition Objective**:Maintains, coordinates and applies control plans, instructions and appropriate methods necessary to measure and monitor process parameters and the characteristics of manufactured cables during all different production steps to meet customer requirements, restore process parameters in case of non-conformity and prevent non-conformity reappearance.**Requirements**:- 5 years in similar position- Bachelor degree Engineering (Industrial, Mechatronic, Electrical Engineering)- Master's degree in Quality Management/Assurance, manufacturing engineering, industrial and technical fields (mechanic & electric) Preferred- Quality standards and system regulations (ISO, IATF, VDA) knowledge- Manufacturing processes and associated technologies, Process improvement techniques knowledge- Audit techniques, Quality tools (FMEA, SPC, MSA, Root Cause Analysis, etc.),- Continuous improvement techniques,- Budgeting & Cost estimating, Project Management, Risk Management, Customer relationship management, Safety Product: (Product Safety & Conformity Representative, PSCR).- MES and ERP knowledge- MS Office proficient- Availability of travel- Visa Laser and passport- Schedule availability- Bilingual English and Spanish**Main responsibilities**:- Identifies and isolates non-compliant semi-finished and finished products, stops (if necessary) production, and makes appropriate decisions according to the non-conformity product treatment procedure. Performs a root because analysis of nonconformity identifies and performs the necessary actions and containment plan to prevent recurrence of nonconformity.- Supervises the control activities of the products to rewind and ensures the rewinding and repair of non-compliant products following the defined schedule. Performs analysis of the root causes of discarded reels, proposes and performs the necessary actions and containment plan.- Oversees customer's claims management process by ensuring customer audits and visits, issuance in time of 8D reports and/or presentation including root causes analysis and finalized actions plan in order to guarantee high level of customer satisfaction. Communicates customer assessment results to concerned parts and assures effective and proactive customer support for problem solving and improvement proposal.- Realizes an analysis of the root causes of the deviation from the process parameters manages the deviation requests for the change of the process parameters if necessary and performs the necessary actions and containment plan to restore the process parameters in case of non-conformity.- Reviews and analysis of results obtained. Proposes and implements immediate corrective actions by implementing rapid problem resolution techniques and tracks their status and effectiveness
